I went and told them that my order was taken wrong and Beatriz got mad grabbed the receipt and went in the back to tell the cook to make the teriyaki combo.

She put my order in wrong for a seafood soup instead of the teriyaki combo and that was why there was an extra charge. I went to my table angry that she was being so rude and looked at my receipt. Beatriz still being rude threw the change toward me and gave me the receipt. She said the comp didnt cover the balance and had to pay a little extra. She then said they got clam chowder and I said ok. I said okay and then said I wanted the spring roll instead then for the appetizer. I ordered the teriyaki combo and the order taker Beatriz repeated teriyaki combo back to me and I said yes, then also ordered a clam chowder soup and she rudely said no that they didnt have it. I played, got my comp, and went to the asian deli. The main reason for writing this review, as it being my first review ever, is because of a horrible experience I received. The asian deli is the worst as far as wait times and they are always extremely rude.

It seems like since they know people will eat there with the comps that they do NOT care about customer service. I love the food quality, but the workers seem to always be in a bad mood or are non efficient. The biggest issue I have with the casino is the dining staff. The slot machines have a good selection of games that I like. The dealears are usually friendly and happy to help with advice. They do have a good sized non smoking area and love the drink stations. Its not the cleanest casino or fancy, but that doesnt matter the most to me. I love knowing as long as I play the two hours that I can at least eat at any of the restaurants or the buffet, which is my favorite buffet especially Tuesdays with crab and steak. I grew up around casinos in Reno, NV and always hated how other casinos did their comps for food. I love the way the comp system is at this casino.

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